Last updated: 01.04.2025

1. Introduction

Welcome to scaletrail! We take the protection of your personal data very seriously and process it in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data.

2. Data Controller

The responsible entity ("Controller") for data processing on this website is:

scaletrail UG
Schobermühle 1, 87634 Günzach, privacy@scaletrail.de

3. Data We Collect

As a consulting company, we may collect and process the following categories of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Business Information: Company name, job title, industry, and professional background.
• Consultation Data: Information provided during consulting sessions, workshops, or surveys.
• Account Data: Login credentials and user settings.
• Transaction Data: Payment information and purchase history.
• Usage Data: IP address, browser type, operating system, and usage behavior on our website.
• Communication Data: Emails, support requests, and other messages.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Article 6(1)(a) GDPR: Consent (e.g., newsletter subscription).
• Article 6(1)(b) GDPR: Performance of a contract (e.g., account registration, purchases).
• Article 6(1)(c) GDPR: Legal obligation (e.g., tax records).
• Article 6(1)(f) GDPR: Legitimate interest (e.g., security, fraud prevention).

5. How We Use Your Data

We use your personal data for the following purposes:

• To provide and manage our services.
• To process transactions and payments.
• To respond to inquiries and provide customer support.
• To send newsletters and marketing communications (if consented).
• To improve and secure our website and services.

6. Data Sharing and Third Parties

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: Hosting, payment processing, analytics, and customer support services.
• Legal Authorities: If required by law or to protect our legal rights.
• Business Transfers: In case of mergers, acquisitions, or company restructuring.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. After this period, data is deleted unless required by law.

8. Your Rights

Under GDPR, you have the following rights:

• Right to Access (Art. 15 GDPR): Request a copy of your personal data.
• Right to Rectification (Art. 16 GDPR): Request correction of inaccurate data.
• Right to Erasure (Art. 17 GDPR): Request deletion of your data.
• Right to Restriction (Art. 18 GDPR): Restrict data processing in certain cases.
• Right to Data Portability (Art. 20 GDPR): Receive data in a structured format.
• Right to Object (Art. 21 GDPR): Object to data processing based on legitimate interests.
• Right to Withdraw Consent (Art. 7(3) GDPR): Withdraw consent at any time.

To exercise these rights, contact us at [Email Address].

9. Cookies and Tracking

We use cookies and similar tracking technologies for website functionality and analytics. You can manage cookie preferences in your browser settings. See our [Cookie Policy] for details.

10. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

11. International Data Transfers

If data is transferred outside the EU/EEA, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions.

12. Contact & Complaints

If you have questions about this Privacy Policy, contact us at:

scaletrail UG
Schobermühle 1, 87634 Günzach

privacy@scaletrail.de

You also have the right to lodge a complaint with a data protection authority, such as the Federal Commissioner for Data Protection and Freedom of Information (BfDI) in Germany.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.